Privacy Policy
This Privacy Policy describes how Sparking Car Spa collects, uses, and protects your personal information when you use our online platform or services.
Information We Collect
When you access or use our site, we may collect various types of information. This includes information you provide directly to us, such as your name, address, contact details (excluding email or phone for policy contact purposes), vehicle information, and payment details when you schedule a service, make a purchase, or create an account.
We also automatically collect information about your interaction with our online platform. This may include technical information, like your internet protocol (IP) address, browser type and version, operating system, and usage data, such as the pages you visit, the time spent on those pages, and other site activity. This information helps us understand how our service is used and improve it.
We may also collect information through cookies and similar tracking technologies. Cookies are small files placed on your device that help us recognize you and improve your site experience, such as remembering your preferences or understanding site traffic patterns.
How We Use Your Information
We use the information we collect for several purposes:
- To provide the services you request, such as scheduling and performing car wash and detailing services.
- To process transactions and manage your account or profile.
- To communicate with you about your service appointments, inquiries, or updates regarding our services.
- To improve and optimize our online platform and services.
- To personalize your experience on our site.
- For internal record keeping, administrative purposes, and business analysis.
- To comply with legal obligations.
We process your personal information based on legal grounds such as the necessity to perform a contract with you, your consent (where applicable), our legitimate business interests (provided they do not override your rights), or to comply with legal requirements.
How We Share Your Information
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting providers, and analytics services. These third parties are contractually obligated to keep your information confidential and use it only for the specific purposes for which we provide it to them.
We may also disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell personal information to third parties.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete personal information.
- The right to request the deletion of your personal information.
- The right to restrict or object to the processing of your personal information.
- The right to data portability, allowing you to obtain and reuse your personal information for your own purposes.
- The right to not be discriminated against for exercising your privacy rights.
To exercise these rights, you can contact us in writing at the address provided below. We may need to verify your identity before fulfilling your request.
Children's Privacy
Our online platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site. Your continued use of our service after the changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, you can contact us in writing at the address provided below.
Sparking Car Spa
15811 AL HIGHWAY 157
Vinemont, AL ,
35179, USA